Thanks for visiting the FAQ. We hope we can answer all of your questions here. If you have further questions, please contact us.

From initial artwork to final delivery, our FAQ section helps you to be "in the know". Of course, we'd love to answer your questions personally, so give us a call at 718-798-5000 today, and let one of our experienced sales associates guide you through the ordering process.

___________________________________________

What is camera ready vector art?

There are two different kinds of art used by computers. The two types are "bitmap" art, and "vector" art.

Bitmap art includes almost every file type there is: .BMP, .GIF, .JPG or .JPEG, .PCX and the list goes on! These types of pictures have pixels like those found on your television set. If you were to change the size of the picture the pixels would move further apart or closer together thus distorting the picture.

Vector file formats include .EPS and the files created and manipulated by professional drawing software products such, Adobe Illustrator®, and Corel Draw®.  These types of pictures have solid lines instead of dots. We require a dpi of at least 300.

How do I get custom artwork for my project?

Our in-house art department can handle your custom artwork from start to finish. Call 718-798-5000 and speak with a customer service representative. They will give you all the details on custom artwork and connect you with our art department.

What is the charge for art services?

We will be happy to provide you with a quote for art services. Every project is different and art itself varies from basic to complex. We'll take a look at your art and provide you with a custom quote for services.

How long does it take for artwork design?

We strive to complete your artwork design as fast as possible to keep your project on track and on deadline. Please call us and we'll get your artwork design on the fast-track!

Can First Global Promotions design a logo for me?

Yes! We have a full service art department that can design a high quality logo or art work to make you look like a star.

Is there a discount for large quantities?

Yes! The higher the quantity ordered the lower the price per piece will be.

I placed an online order, now what?

First Global Promotions will be in contact with you to guide you through the next steps, to set your mind at ease, and to answer any questions you may have.